1. How long does it take for order delivery within Oman?

We strive to provide same-day delivery within Oman, usually within one to three business days of placing an order. However, delivery times may vary depending on factors such as delivery issues or product availability.

2. What are the shipping charges for delivery within Oman?

Delivery fees start at OMR 1.5 within Oman and vary by country.

3. Do you deliver products outside Oman?

Yes, we deliver inside and outside Oman.

4. Do you deliver anywhere in Oman?

Yes, we deliver across Oman.

5. What are the Payment Options available for placing an order?

We offer the following payment options:
Debit/Credit Card Payment
Cash on Delivery

6. What are the Delivery Options available at the time of placing an order?

Currently, we only do delivery, but you can also visit your nearest branch and shop there.

7. Are products purchased on Salman Stores covered under warranty?

With the exception of linens, cosmetics and personal care products, all products are covered under the standard product warranty as stated in the warranty terms and conditions.

8. What is the return policy for products purchased on Salman Stores?

We have a standard 14-day return policy. Conditions apply, and some items such as cosmetics, personal care and linen products are not returnable for hygiene reasons.

9. Can I change my delivery address after placing the order?

Yes the address can be changed by calling our contact support number.

10. Is the payment made on Salman Stores safe and secure?

Yes, we adhere to the highest standards of payment security. Our Payment Gateway is 3D secured and is Visa verified and MasterCard secured. Your card details are not stored on our website.

12. Does Salman Stores sell original products?

Yes, all goods sold by Salman Stores are original and sourced from verified suppliers. We do not sell any counterfeit products, and most of our items come with a 1-year warranty.